Emailbots are the next big thing when it comes to conversational AI automation. These automated email responses will help to make your business run more smoothly and communicate with your customers on a level that was impossible before. These bots can do everything from scheduling meetings to checking customer interest to handling customer service requests, making them incredibly useful as you manage your business day-to-day. Check out this article to learn more about emailbots and how they’ll be changing the way we communicate with our customers in the future!
How Do Emailbots Work?
An email bot uses natural language processing and machine learning technology to interact with users over their email inboxes. Once you create a new message via your contact form, a bot automatically responds to that message and asks for more information in order to provide you with real-time answers. You can use an email bot on any messaging platform that supports text or HTML formatting, such as Facebook Messenger, Skype, Slack, or SMS. The process is seamless for end users and takes only a few minutes for businesses of all sizes to get up and running with their own chatbots. As soon as someone requests additional information from your business, they will be able to receive automated answers without having to wait on hold over the phone or schedule an appointment.
Best Uses For Emailbots
Email Bots can also be used for things like monitoring and sharing important posts from different social media sites or even sending out alerts to friends when a new post goes live. This is especially good for businesses who wish to promote their products on various social media sites. Another great feature of many email bots is that they can automatically reply to comments and forum messages, which saves time and effort when it comes to engaging your readership.
Automated lead generation: If you have email lists in place already, you know how valuable they are – but there’s a lot of potential left untapped by most people. One great feature of your email bot is that it can be used to automatically generate leads for your business! With enough work and customization (in order to make it seem authentic), most bots can fool automated systems into believing that someone has simply filled out a form on your website. This means automatic leads, which means more customers for you! Imagine how much time and money will be saved once everyone starts using automated bots to complete tasks instead of doing it manually? It truly is a great time to be alive!
How To Set Up An Emailbot?
Once you find a good fit for your bot requirements, here’s how to set up an email bot:
Step 1: Create Your CRM Account- If we’re talking about general marketing automation platforms—CRMs—then it makes sense to start with setting up an account in MailChimp or Hubspot. Both of these services can help manage and organize multiple sales funnels. There are plenty of similarities between them, so choosing one over another is often just a matter of preference.
Step 2: Connect Your Bot to CRM- Now that you have an account, connect your CRM by following these steps: Check out Mailchimp’s Onboarding Guide. It’s relatively simple to get set up using their onboarding guide because they’ve designed it as intuitively as possible. Each step builds off previous ones without skipping any important details along the way. Their visual walkthrough helps keep things organized and clear throughout.
Step 3: Add Bots Within Your CRM- Setting Up The Robot First, give each robot its own name (this is going to be displayed on all emails sent out through that specific robot). Customize Email Subject Lines Next, customize email subject lines based on what information will best align with contacts’ interests. Then make sure to select when the robot should send follow-up emails based
on contact responses (such as if someone opens or clicks on a specific link included in an initial message). Configure When And How To Send Follow-Up Emails Finally, configure when and how many follow-up emails to send after both first contact and second contact messages are sent out.
The Bottom Line
Conversational AI will likely be a huge part of tomorrow’s workforce—and for a good reason. For one, they can help you do things like managing your email inbox with more efficiency, which saves you time and effort. But even more importantly, email bots are paving the way for better customer experiences. They can automate tasks that might otherwise take hours to complete, respond to emails faster than humans ever could, and provide businesses with new ways to deliver better service while also building their brand.
Author Bio: Nupur is the Head of Marketing and Corporate Excellence. She is a marketing professional at eDAS, one of the best saas solutions providers in UAE, Africa, and India. She is exceptionally dexterous in delivering the latest technology solutions according to the current market and industry trends. With strong business acumen, competitor dynamics, and consumer “hotkeys”, she is good at maximizing business as a whole.