RPA is the new digital outsourcing; it’s about transferring of simple and repetitive tasks from humans to software robot.
1. Automate Processes, Not Jobs:
Robots (automation software) should be prioritized on automating processes rather than specific jobs. And each process should be designed with minimal human intervention in mind – i.e., an RPA software robot should be able to pick up a task from any part of the process and complete it successfully.
2. Determine Process Interdependencies:
At times, automating a single process might require you to go back and change other processes as well or identify new ones that need to be built or changed. Processes might affect each other and their performance may be impacted if not designed well.
3. Begin with Low-Hanging Tasks:
Don’t start by automating high-risk areas such as financial transactions or regulatory compliance. RPA is most effective when it takes over the low-complexity, automated, rules-based tasks first.
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4. RPA Doesn’t Guarantee Success:
Just because you have some processes ready for automation doesn’t mean you will be successful with automation. Like any other change management initiatives, it’s important to come up with a business case and thoroughly prepare before implementing RPA in your organization in case of complex systems.
5. Identify Your Automation First-Aid Team:
Identify a team of RPA supporters in your organization, who will help identify opportunities for automating processes and determine the best course of action. Also ensure that this team can provide quick assistance to any challenges that you might face post automation.
6. Get Senior Management Onboard And Involve Them In Implementation:
Like with any other change management initiative, it’s important to have senior management support for the successful implementation of RPA in your organization. Their involvement in the process will help effectively communicate the benefits of robotic process automation within an organization and gain acceptance from all levels.
7. Ensure The Accuracy Of Data Before Use:
Robotic process automation is not intended to replace the need for data entry, but it should be used as an aid to speed up and streamline repetitive tasks. While designing RPA robots, ensure that data accuracy hasn’t been compromised due to automation.
8. Use Multi-Layered Approach:
Rather than automating entire processes in one go, invest some time upfront in understanding your business process first. Then use a layered approach for implementation so you can take control of different factors affecting performance at each level before moving on to the next layer. Also remember that every organization has different needs, challenges and goals – you need to analyze which areas are appropriate for your enterprise.
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9. Have A Robust Change Management Plan In Place:
Change management is paramount for the successful implementation of any automation initiative. Begin by understanding what needs to change and why then communicate this clearly with your employees. Also focus on building a culture that embraces new technologies and provides adequate training to all relevant stakeholders. Having an experienced change manager who can assess people, process and technology impacts before recommending solutions will also help you gain acceptance across the board.
10. Stay Updated On Technology:
Ensure that your team members stay updated on recent technological advancements in RPA so they can come up with more efficient and innovative solutions for automation.
RPA Industry Report Highlights How Robotic Process Automation Adds Value for Businesses and Customers
RPA industry report highlights how Robotic Process Automation adds value for businesses and customers RPA offers an opportunity to automate simple, rules-based tasks without human intervention via software robots.
The latest research from Intelli Response reveals that in the current shift in business strategy, a growing number of enterprises are realizing that there is a significant amount of wasted time within their organizations due to repetitive manual processes. The study also shows that 77 percent expect RPA to add a strategic advantage by reducing costs and increasing quality.
While digital transformation has been at the forefront of businesses’ minds during recent months, this report suggests it might not be the only factor influencing decision-makers when considering ways to modernize their organization’s infrastructure. In fact, according to our survey data, RPA was considered the most beneficial to customer service, with 47 percent of respondents saying they have unsuccessfully attempted to automate a process prior to using RPA.
“In our latest industry report, we delve into Intelli Response’s recent survey data and speak with experts from across the business process automation space,” said David Wallace, senior research analyst at Business Computing World. “With insight from companies already operating in the field of robotic process automation, it becomes clear that businesses should not underestimate the value that an effective change management plan can deliver.”
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So, this is all about RPA Industry Report Highlights How Robotic Process Automation adds value for businesses and customers. We hope that you like our article and it will help you to automate your business processes using Robo-Tech. Robo-Tech have developed Robots for BPO, KPOs, and SMEs & Large Corporate.