Telemarketers: …. so OTP and SMS are getting late – telemarketers, telcos spar over chaos as 2nd phase of SMS regulation kicks in
- Delay in receiving SMS and OTP
- Including HDFC and SBI banks
- Many suffer unnecessarily
By telecom companies SMS, The implementation of the second phase of regulation has started. So SMS and OTP There is a big hurdle in getting it. The SMS and OTP received by the customer from the bank are coming late on the mobile. Aadhaar service has also been disrupted due to this.
Meanwhile, operators are following up on their systems. He blames the company for all this and is being questioned. Along with the companies, the regulatory standards are responsible for causing SMS traffic problems, the operators said. About 50 percent of SMS and OTP services have been disrupted. This includes the top banks in India. This includes banks like HDFC and SBI, a telemarketing executive said.
The message on the Aadhaar portal is that we are unable to provide OTP, please try again. We are unable to reach the authentication service to serve you OTP. Many are getting such a message. According to TRAI, telecom companies should check every SMS before delivering an SMS. It should then be delivered. This process is also called scrubbing. It has been operational since midnight on Monday after already being late. Telecom operators said they should continue to serve telemarkets and individual merchants with these standards.
The Delhi High Court has ordered immediate implementation of the regulation. We have done the work of content scrubbing processes from us. “Even if companies are already given more time, if they are not ready yet, it is not the fault of the telcos,” a senior telecom executive told ET. Every effort is being made to curb SMS fraud, the official said.
